For citations:

Ilynykh S.A., Chirtsova A.O. CX-Research as a Tool for Designing a Training System in Integration with a Competency Matrix: the Experience of CDEK. The Review of Economy, the Law and Sociology. 2026;(2):299-303. (In Russ.) https://doi.org/10.24412/1998-5533-2026-2-299-303